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Global Insights

China Insights: A "New Normal" Emerges

The latest consumer trends from post-lockdown China

With lock-down measures eased, consumer behavior in China has shifted, giving way to new trends that might be here to stay. An optimistic breeze is blowing from the East - here are some insights from post-COVID China.

Truckin’ along

Vendors and customers are fearful of returning to the traditional wet market setting. In response, sellers have taken to open-air streets in food trucks offering haircuts, fresh fruit, vegetables, meats, and prepared meals. One of the largest e-commerce platforms Pinduoduo subsidized  the initiative, with trucks available for just $280 versus the usual price of $7,000. Contactless payment systems are supporting the trend, with thousands of new payment QR codes registered every day.

Supply chain scrutiny

The focus on food safety is not limited to wet markets. More than ever, Chinese consumers are asking where their food comes from and whether it is safe. This a logical progression now that the spotlight has been cast on the relationship between proper food sanitation and health. Retailers, suppliers, and agricultural companies are working to improve their sourcing practices and transparency in response.

Domestic travel has a new look

Chinese travelers have discovered a love of road trips - previously an unpopular or even unheard-of concept in China. With international travel still off the table, private cars offer a clean and private space for entire families to enjoy freedom and the open road. People are flocking to the countryside to appreciate the natural beauty they have been overlooking in their own backyards. The subsequent rise in car sales is a clear proof point: Ford announced that both the Ford and Lincoln brands have come back with sales 40 percent higher than they were in April 2019.

Back to work, but safety first

Lastly, white collar workers are back in the office full-time. In China, going to work is regarded as a pleasant experience, given that most people live in smaller homes often with several generations under one roof. At work, employees have freedom, space and plenty of peer interaction. Safety measures like temperature checks, masks, and hand sanitizer are in place to ward off a second wave of infections.

Stay tuned for next week’s insights from Dubai, United Arab Emirates.

 

 

 



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